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Clinical Education Manager
About Aerogen:
Headquartered in the vibrant city of Galway, Ireland, with offices around the world, Aerogen is proud to be the world leader in acute care aerosol drug delivery. Recognized through multiple MedTech awards and eight-time winner of the Zenith award for Respiratory Care Excellence in North America, collectively our employees make a difference to patients’ lives every day, having already reached 20 million patients in over 80 countries
Our talented and skilled team collaborate to innovate, challenge and test not only in relation to our products but every facet of how we work. We lead the way, finding innovative solutions to even the most complex problems, all in the name of delivering better patient care.
Our business is growing rapidly across the globe and as we grow, our core culture of “We Care” universally connects us. We believe that your ambition and integrity fuels ours and we are committed to supporting our employees to reach their full potential through tangible investment in their careers. Join us as we continue to #discoverbetter.
What is the role?
The Clinical Education Manager is responsible for growing Aerogen business by delivering consultative support and product education for Aerogen customers. This role plays a vital role in developing key education strategies and implementation of growth initiatives to increase penetration of Aerogen technology throughout the continuum of care. A key component of this position is to integrate education throughout the sales cycle by collaborating with sales, marketing, and clinical teams to expand the use of Aerogen products. Additionally, this role is accountable for hiring, training, and developing an independent clinical training team that supports business initiativesThis position reports to the Head of Marketing, North America, and collaborates closely with the Global Director of Clinical Education, the Commercial Sales Leadership Team, and Medical Affairs.
What are the key responsibilities?
• Manage all clinical education programs and events at the account level in North America.
• Lead Aerogen's field-based Clinical Educators (ACEs) by overseeing the hiring, development, and training to deliver best-in-class education programs to customers on disease states and product use.Deliver field training and ongoing coaching to the clinical education team through ride-alongs.
• Support Regional Sales Teams in meeting their clinical business objectives through sales team training and product expansion in target accounts.
• Execute the educational strategy to support the NA business annual revenue drivers.
• Deliver educational tools to support commercial objectives working collaboratively with cross-functional team members to include the Global Director of Clinical Education, Sales, Marketing, and Medical Affairs
• Build relationships with industry thought leaders and societies to develop a peer-to-peer network for driving adoption of Aerogen products and addressing inquiries for best practices, protocols and product use.
• Manage KPI tracking, education metrics, and effectively communicate results across the commercial organization.
• Provide field training and support when requested to support the Training departmentFulfill other duties as required.
What education and experience are required?
• 5+ years’ experience in the medical device industry or a related clinical field
• 3+ years' experience leading a team with direct reports
• RT or RN license or equivalent preferred
• Outstanding analytical skills, a high degree of curiosity and the ability to engage with leaders throughout the organization
• Experience working with all levels of clinicians (i.e., MDs, Nurses, and Respiratory Therapist)
• Demonstrated track record of developing and executing strategic clinical educational programs
• Must have a high level of self-motivation and the ability to take initiative to drive business performance
• Bachelor’s degree or higher in a related field
What key skills will make you great at the role?
• Outstanding analytical skills, a high degree of curiosity and the ability to engage with leaders throughout the organization
• Must have a high level of self-motivation and the ability to take initiative to drive business performance
• Proficient in MS Office, and especially Excel, Word, PowerPoint and Access
• Experience with a CRM platform (Salesforce or similar)
• Ability to travel up to 70% of the time
What is it like to work at Aerogen?
Our purpose is to transform patient lives and our ethos is to #discoverbetter. This also translates to how we look after our people. We want talented, passionate and engaged people to join Aerogen and build your career with us. We understand that your life evolves through different stages, and we are here to support our global team with a range of financial and non-financial rewards and benefits. There’s something for everyone! Here is an idea of what we offer:
• Excellent medical care.
• Bonus & Pension.
• ‘Aerogen Connect’ – our employee led program which supports our global teams to unite and have fun.
• We pledge 1% of profits and time to charities and organizations
Check out our career's website for more information about life at Aerogen
Aerogen is committed to promoting diversity, inclusion and equality in the workplace. If you have any difficulty using our application process, please contact us by emailing careers@aerogen.com. Please include your name and preferred method of contact.
Headquartered in the vibrant city of Galway, Ireland, with offices around the world, Aerogen is proud to be the world leader in acute care aerosol drug delivery. Recognized through multiple MedTech awards and eight-time winner of the Zenith award for Respiratory Care Excellence in North America, collectively our employees make a difference to patients’ lives every day, having already reached 20 million patients in over 80 countries
Our talented and skilled team collaborate to innovate, challenge and test not only in relation to our products but every facet of how we work. We lead the way, finding innovative solutions to even the most complex problems, all in the name of delivering better patient care.
Our business is growing rapidly across the globe and as we grow, our core culture of “We Care” universally connects us. We believe that your ambition and integrity fuels ours and we are committed to supporting our employees to reach their full potential through tangible investment in their careers. Join us as we continue to #discoverbetter.
What is the role?
The Clinical Education Manager is responsible for growing Aerogen business by delivering consultative support and product education for Aerogen customers. This role plays a vital role in developing key education strategies and implementation of growth initiatives to increase penetration of Aerogen technology throughout the continuum of care. A key component of this position is to integrate education throughout the sales cycle by collaborating with sales, marketing, and clinical teams to expand the use of Aerogen products. Additionally, this role is accountable for hiring, training, and developing an independent clinical training team that supports business initiativesThis position reports to the Head of Marketing, North America, and collaborates closely with the Global Director of Clinical Education, the Commercial Sales Leadership Team, and Medical Affairs.
What are the key responsibilities?
• Manage all clinical education programs and events at the account level in North America.
• Lead Aerogen's field-based Clinical Educators (ACEs) by overseeing the hiring, development, and training to deliver best-in-class education programs to customers on disease states and product use.Deliver field training and ongoing coaching to the clinical education team through ride-alongs.
• Support Regional Sales Teams in meeting their clinical business objectives through sales team training and product expansion in target accounts.
• Execute the educational strategy to support the NA business annual revenue drivers.
• Deliver educational tools to support commercial objectives working collaboratively with cross-functional team members to include the Global Director of Clinical Education, Sales, Marketing, and Medical Affairs
• Build relationships with industry thought leaders and societies to develop a peer-to-peer network for driving adoption of Aerogen products and addressing inquiries for best practices, protocols and product use.
• Manage KPI tracking, education metrics, and effectively communicate results across the commercial organization.
• Provide field training and support when requested to support the Training departmentFulfill other duties as required.
What education and experience are required?
• 5+ years’ experience in the medical device industry or a related clinical field
• 3+ years' experience leading a team with direct reports
• RT or RN license or equivalent preferred
• Outstanding analytical skills, a high degree of curiosity and the ability to engage with leaders throughout the organization
• Experience working with all levels of clinicians (i.e., MDs, Nurses, and Respiratory Therapist)
• Demonstrated track record of developing and executing strategic clinical educational programs
• Must have a high level of self-motivation and the ability to take initiative to drive business performance
• Bachelor’s degree or higher in a related field
What key skills will make you great at the role?
• Outstanding analytical skills, a high degree of curiosity and the ability to engage with leaders throughout the organization
• Must have a high level of self-motivation and the ability to take initiative to drive business performance
• Proficient in MS Office, and especially Excel, Word, PowerPoint and Access
• Experience with a CRM platform (Salesforce or similar)
• Ability to travel up to 70% of the time
What is it like to work at Aerogen?
Our purpose is to transform patient lives and our ethos is to #discoverbetter. This also translates to how we look after our people. We want talented, passionate and engaged people to join Aerogen and build your career with us. We understand that your life evolves through different stages, and we are here to support our global team with a range of financial and non-financial rewards and benefits. There’s something for everyone! Here is an idea of what we offer:
• Excellent medical care.
• Bonus & Pension.
• ‘Aerogen Connect’ – our employee led program which supports our global teams to unite and have fun.
• We pledge 1% of profits and time to charities and organizations
Check out our career's website for more information about life at Aerogen
Aerogen is committed to promoting diversity, inclusion and equality in the workplace. If you have any difficulty using our application process, please contact us by emailing careers@aerogen.com. Please include your name and preferred method of contact.
Location
Chicago, USA
Chicago, USA
Department
Commercial
Commercial
Job Title
Clinical Education Manager
Clinical Education Manager
Salary
Experience
City
Chicago
Chicago
Country
USA
USA
